Refund policy

All sales are final at Kia’s Hair Café. We take pride in the quality of our products and ensure they undergo strict quality checks before shipping. However, if you encounter any issues with your order, such as damage or defects, please contact our customer service team at nnwest@kiashaircafe.com within 48 hours of receiving your package. We will do our best to resolve any problems quickly and effectively. Please provide details and any supporting photos to help us assess the situation.

Thank you for shopping with us at Kia’s Hair Café! We appreciate your understanding.